Definitions
For the purposes of these Terms & Conditions, the following definitions apply throughout all sections of this document and any supplementary policies published by qq801:
| Term | Definition |
|---|---|
| "qq801" / "Platform" / " We" / "Us" | The qq801 online gaming platform, its operators, parent entities, subsidiaries, affiliates, licensees, and any authorised third-party service providers acting on its behalf. |
| "Member" / "You" / "User" | Any individual who accesses, browses, registers on, or uses any service offered through the qq801 platform. |
| "Account" | The registered personal account created by a Member on the qq801 platform, through which all gaming, financial, and account management activities are conducted. |
| "Services" | All products and features available on the qq801 platform, including but not limited to sportsbook betting, live casino games, slot titles, card games, and any promotional offerings. |
| "Funds" / "Balance" | Indonesian Rupiah (IDR) amounts deposited into, held in, or withdrawable from a Member's qq801 account. |
| "Bonus" | Any promotional credit, free bet, cashback, or other incentive awarded to a Member by qq801 subject to specific terms and wagering requirements. |
| "KYC" | Know Your Customer — the identity verification process required by qq801 to confirm a Member's identity, age, and eligibility before withdrawals or account upgrades are processed. |
| "Prohibited Jurisdiction" | Any territory in which accessing or using online gambling services is explicitly prohibited by applicable law or regulation. |
Eligibility
To be eligible to register and maintain an active account on qq801, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your membership:
- You must be at least 21 years of age. qq801 enforces strict age verification at registration and at the point of any withdrawal request.
- You must be a natural person — corporate entities, trusts, and automated bots may not register as Members.
- You must have the full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction of residence.
- You must not be a resident of a Prohibited Jurisdiction as determined by qq801 at its sole discretion. qq801 reserves the right to update the list of Prohibited Jurisdictions without prior notice.
- You must not already hold an existing active or suspended account on the qq801 platform. Only one account per person is permitted.
- You must not be an employee, contractor, director, or immediate family member of an employee of qq801 or any of its affiliated entities or technology providers.
- You must provide accurate, truthful, and complete information at the time of registration, and keep that information current at all times.
qq801 reserves the right to request documentary proof of eligibility — including government-issued photo identification, proof of address, and proof of payment method ownership — at any stage of the membership lifecycle. Failure to provide satisfactory documentation within the timeframe specified by qq801 may result in account suspension or permanent closure.
Account Registration & Security
Each Member is permitted to hold one account only. The creation of multiple accounts — whether under the same or different personal details — is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances held therein.
When registering your qq801 account, you agree to:
- Provide your full legal name as it appears on your government-issued identification document.
- Provide a valid email address to which you have exclusive access and which will serve as the primary communication channel for your account.
- Create a strong, unique password that is not shared with any other online service. qq801 recommends a minimum of 12 characters combining uppercase letters, lowercase letters, numerals, and special characters.
- Provide accurate details for the payment methods you intend to use — including your bank account number, registered bank name (e.g., BCA, BRI, BNI, Mandiri), and e-wallet identifiers (e.g., OVO, DANA, GoPay) where applicable.
- Provide your date of birth and confirm that you are 21 years of age or older.
You are solely responsible for all activity conducted through your account. qq801 will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your login credentials. You must notify qq801 immediately at [email protected] if you suspect unauthorised access to your account.
Deposits & Withdrawals
All financial transactions on qq801 are denominated in Indonesian Rupiah (IDR / Rp). qq801 does not apply currency conversion fees on IDR transactions. The following deposit and withdrawal conditions apply to all Members:
4.1 Deposits
- Minimum deposit via bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP): Rp 25.000.
- Minimum deposit via e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja): Rp 10.000.
- Deposits must be made from payment methods registered in the Member's own name. Third-party deposits are strictly prohibited.
- qq801 reserves the right to request proof of deposit ownership before crediting funds to a Member's account.
- Deposits are credited to the Member's account balance upon confirmed receipt by qq801's payment processor. Processing times vary by payment method and may be subject to delays outside qq801's control.
4.2 Withdrawals
- Minimum withdrawal: Rp 50.000. Minimum amounts may vary by payment channel.
- Withdrawals are processed 24 hours a day, 7 days a week. The target processing time for verified accounts is under 15 minutes from request submission to funds dispatch.
- Withdrawal requests may only be directed to payment methods registered in the Member's own name and previously used to make a deposit, or verified through the KYC process.
- qq801 reserves the right to delay or withhold withdrawal processing pending completion of KYC verification, investigation of suspicious activity, or satisfaction of active bonus wagering requirements.
- Members who have claimed a bonus must satisfy the applicable wagering requirements in full before any withdrawal of bonus-derived winnings can be approved.
- qq801 does not charge withdrawal fees for standard IDR transactions. Any fees levied by the receiving bank or e-wallet provider are the Member's responsibility.
Bonuses & Promotions
qq801 operates a range of bonus and promotional programmes for eligible Members. All bonuses are subject to the specific terms published on the relevant promotion page, in addition to the general bonus conditions set out in this clause. In the event of a conflict between a promotion-specific term and this clause, the promotion-specific term prevails.
- Eligibility: Bonuses are available to Members who have completed account registration, passed any applicable KYC requirements, and met the minimum deposit threshold specified in the promotion terms.
- Wagering Requirements: All bonuses carry a wagering requirement, expressed as a multiplier of the bonus amount (e.g., "30x wagering requirement" means the bonus must be wagered 30 times before withdrawal). Wagering requirements are stated on each promotion page and must be met within the validity period of the bonus.
- Game Contributions: Not all games contribute equally to bonus wagering requirements. Slot titles typically contribute 100%. Live casino games, sportsbook bets, and card games may contribute at a reduced rate (e.g., 10%–20%). Specific contribution rates are listed on the applicable promotion page.
- Bonus Validity: Bonuses expire within the timeframe stated in their respective terms. Expired bonuses and any associated winnings are forfeited without compensation.
- One Bonus at a Time: Unless expressly stated otherwise, only one bonus may be active in a Member's account at any time. Attempting to claim multiple concurrent bonuses may result in all associated bonuses being voided.
- Abuse and Fraud: qq801 reserves the right to void bonuses and related winnings, and to suspend or permanently close any account found to be exploiting bonus structures, using automated tools to satisfy wagering requirements, or engaging in any form of bonus abuse — including but not limited to pattern betting, arbitrage, or collusion.
- Maximum Withdrawal from Bonus: Certain bonuses carry a cap on the maximum amount withdrawable from bonus-derived winnings. Where applicable, this cap is stated in the promotion terms.
qq801 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, at its sole discretion.
Game Rules & Fair Play
qq801 is committed to providing a fair, transparent, and independently verified gaming environment. The following conditions govern gameplay across all product categories on the platform:
- All games available on qq801 — including slot titles, live casino products, card games, and sportsbook markets — operate according to published rules accessible within the relevant game interface or product page.
- Random number generation (RNG) for digital games is certified by internationally recognised independent testing laboratories. RTP percentages for slot games are independently audited and reflect true statistical long-run return values.
- Live casino products sourced from Evolution Gaming, Pragmatic Play Live, Asia Gaming, and SA Gaming operate under those studios' own independently audited procedures, in addition to qq801's platform-level standards.
- In the event of a technical malfunction — including game freezes, disconnections, or server errors — occurring during an active game round, qq801 reserves the right to void the affected round and return any wager amounts to the Member's balance. Game results generated during a confirmed technical fault will not be honoured.
- Sportsbook odds are subject to change until a bet is fully confirmed by the platform. Pre-match and in-play odds on BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, and all other covered markets reflect live pricing at the time of bet placement.
- qq801 reserves the right to void any bet placed on an event where an obvious pricing error has occurred, or where qq801 has reasonable grounds to believe that the result was known to the Member at the time of bet placement.
- Members must not use any automated software, bot, script, or exploit to gain an unfair advantage in any game or market on qq801. Detection of such activity will result in immediate account suspension and forfeiture of all balances.
Responsible Gaming
qq801 enforces strict 21+ age verification at the point of registration and at every withdrawal request. Members are responsible for ensuring they access qq801 in compliance with the laws of their jurisdiction of residence.
The following responsible gaming tools are available to all Members free of charge, accessible directly from the account dashboard:
- Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your qq801 account. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
- Loss Limits: Set a maximum loss threshold over a defined period. Once the limit is reached, no further real-money wagers can be placed until the period resets.
- Session Time Reminders: Configure on-screen reminders at set intervals to keep you informed of how long you have been actively playing in your current session.
- Self-Exclusion: Request temporary (30-day, 90-day, 6-month, or 12-month) or permanent exclusion from the qq801 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period.
For detailed information on all available responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page.
Prohibited Conduct
The following activities are strictly prohibited on the qq801 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to appropriate authorities:
- Registering more than one account or providing false, incomplete, or misleading information at registration or during KYC verification.
- Accessing qq801 from a Prohibited Jurisdiction or using VPN, proxy, or other circumvention technology to mask your true geographic location.
- Using automated tools, bots, scripts, or AI-assisted systems to interact with qq801's games, sportsbook markets, or cashier.
- Engaging in money laundering, structuring transactions to evade reporting thresholds, or depositing funds derived from illegal activities.
- Exploiting software bugs, vulnerabilities, or pricing errors — including sportsbook odds errors — for financial gain. Members who identify a genuine bug or error are required to report it to qq801 support immediately.
- Engaging in collusion with other Members, coordinating bets to manipulate game or event outcomes, or participating in any form of match-fixing or sports corruption.
- Harassing, threatening, or abusing qq801 staff, live dealer personnel, or other Members through any communication channel on the platform.
- Attempting to reverse-engineer, decompile, or tamper with any component of the qq801 platform, including its front-end code, APIs, or data feeds.
- Chargebacks — initiating a payment reversal with your bank or e-wallet provider for funds that have been legitimately deposited and used on qq801. Chargeback fraud will result in permanent account closure and recovery action.
Intellectual Property
All content on the qq801 platform — including but not limited to the qq801 brand name, logo, trademarks, website design, user interface elements, graphics, text, software code, game interfaces supplied by qq801, and promotional materials — is the exclusive intellectual property of qq801 or its licensed content suppliers and is protected by applicable international intellectual property law.
Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the qq801 platform for personal entertainment purposes only. This licence does not include any right to:
- Copy, reproduce, distribute, or publicly display any qq801 content without prior written authorisation.
- Create derivative works based on qq801's branding, design, or platform functionality.
- Use qq801's trademarks, logos, or brand assets in any commercial or promotional context without express written permission.
- Frame, scrape, or mirror any portion of the qq801 website on any third-party platform.
All intellectual property rights not expressly granted under these Terms are reserved by qq801 and its licensors.
Limitation of Liability
To the maximum extent permitted by applicable law, qq801 and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the qq801 platform, regardless of whether qq801 was advised of the possibility of such damages.
- Any loss of profits, revenue, data, goodwill, or gaming winnings arising from technical malfunctions, service interruptions, connectivity failures, or force majeure events beyond qq801's reasonable control.
- Any unauthorised access to your account resulting from your failure to maintain secure login credentials or your voluntary disclosure of credentials to third parties.
- The accuracy, completeness, or timeliness of information displayed on the qq801 platform, including odds, game results, account balances during processing delays, or promotional terms.
- Any decisions made by a Member based on information, odds, or game outcomes displayed on the platform.
In all cases where qq801 is found liable, the total aggregate liability of qq801 to any Member shall not exceed the total net deposits made by that Member to qq801 in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits qq801's liability for death or personal injury caused by qq801's proven negligence, or for fraud or fraudulent misrepresentation by qq801.
Privacy & Data Protection
qq801 collects, processes, stores, and protects personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and forms part of the binding agreement between qq801 and each Member.
By registering an account on qq801, you acknowledge that you have read and understood the Privacy Policy and consent to the collection and processing of your personal data as described therein. Key data protection commitments include:
- All data transmitted between your browser and the qq801 platform is protected by 256-bit SSL encryption.
- Stored credentials are protected by server-side hashing. qq801 does not store plaintext passwords.
- Member personal data is never sold to third parties. Data is shared only with verified service providers operating under strict data processing agreements (e.g., payment processors, KYC verification services, game audit laboratories).
- Members may request access to, correction of, or deletion of their personal data by contacting qq801 support at [email protected].
Amendments to These Terms
qq801 reserves the right to revise, update, or replace these Terms & Conditions at any time, at its sole discretion. When material changes are made, qq801 will:
- Update the "Last Updated" date displayed at the top of this page.
- Display a notice within the Member's account dashboard for a minimum of 14 days following any material change.
- Where qq801 considers a change to be particularly significant, send a notification to the registered email address associated with the affected Member accounts.
Your continued use of the qq801 platform following the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must cease using the platform and request account closure before the effective date of the changes.
It is your responsibility to review these Terms & Conditions periodically. qq801 recommends checking this page at least once per month. The current version of these Terms supersedes all prior versions and constitutes the entire agreement between qq801 and each Member with respect to the subject matter herein.
Governing Law & Dispute Resolution
These Terms & Conditions and all matters relating to a Member's use of the qq801 platform are governed by the laws of the jurisdiction in which qq801 holds its international gaming licence. By accepting these Terms, you consent to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any dispute that cannot be settled by the informal process described below.
Informal Dispute Resolution: In the event of any dispute arising from your use of qq801, you agree to first attempt to resolve the matter informally by contacting qq801 support at [email protected] with a written description of the dispute and your proposed resolution. qq801 will acknowledge receipt within 5 business days and work in good faith to reach an amicable resolution within 30 calendar days of receipt.
Formal Proceedings: If a dispute cannot be resolved informally within the 30-day window, either party may refer the matter to binding arbitration conducted in accordance with the arbitration rules of an internationally recognised arbitration body. The language of arbitration proceedings shall be English. Each party shall bear its own legal costs unless the arbitrator determines otherwise.
Nothing in this clause prevents qq801 from seeking urgent injunctive or interim relief from a court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any of your rights described herein, please contact the qq801 support team through the following channels:
- Live Chat: Available 24/7 via your logged-in qq801 account. Indonesian-speaking agents are available on every shift.
- Email: [email protected] — general enquiries are responded to within 24 hours. Urgent account matters are prioritised.
- Platform: qq801.club — all support channels are accessible from the account dashboard after login.
All communication with qq801 support should be conducted in English or Bahasa Indonesia. Support response times may be longer during high-volume periods such as major sporting events, Indonesian national holidays (including Idul Fitri, Indonesian Independence Day, and Ramadhan), and post-midnight WIB hours, though 24/7 coverage is always maintained.